Privacy Policy

Data Controller

Fox & Fern Media Ltd. is the data controller responsible for personal information collected through this website and can be contacted using the details provided on our contact page for any privacy-related questions or requests.

Legal framework

We process personal data under UK GDPR and the Data Protection Act 2018 and other rules that apply in United Kingdom. Where this policy and the law disagree, the law wins.

Data We Collect

We collect information you voluntarily provide through our contact form, such as your name, email address, and message content, along with automatically generated server logs that record technical details like IP address, browser type, and pages visited. Where you have given consent, we also use analytics cookies to gather anonymized or pseudonymized data about how visitors navigate the site.

Purposes and Legal Basis

We use contact form submissions to respond to inquiries and correspondence, server logs to maintain site security and diagnose technical issues, and analytics data to understand reader behavior and improve our content and navigation. These activities are based on your consent, our legitimate interest in operating and improving the site, or, in the case of correspondence, the necessary steps to respond to your request.

Storage Period

Contact form submissions and related correspondence are retained only as long as necessary to address the inquiry and for a reasonable period afterward for record-keeping, after which they are deleted or anonymized. Server logs and analytics data are retained for a limited period sufficient for security monitoring and trend analysis before being aggregated or discarded.

Third-Party Services

We may rely on third-party service providers, such as web hosting companies and analytics platforms, to help operate the site and understand visitor engagement, and these providers may process data on our behalf under their own privacy and security practices. We choose providers that offer appropriate safeguards for personal data but encourage you to review their respective privacy policies for further detail.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to withdraw consent for analytics cookies at any time. To exercise any of these rights, you can contact Fox & Fern Media Ltd. directly, and we will respond to legitimate requests within a reasonable timeframe.

Questions about this policy

Write to [email protected], or call +44 161 840 0675 during Mon-Thu 10:00-17:30, Fri 10:00-15:30, Sat 10:15-13:45. Every request gets an answer within one business day.

Merchant

Fox & Fern Media Ltd.

Registered address

45 Oxford Road, Manchester M1 5QA, United Kingdom

Email

[email protected]

Phone

+44 161 840 0675

Working hours

Mon-Thu 10:00-17:30, Fri 10:00-15:30, Sat 10:15-13:45

Registration

Company No. 09106224